FAQ

 

What types of products do you offer for pets?

At PawsyMart, we offer a wide range of high-quality pet care products, including absorbent training pads and cozy cat houses. Our goal is to make pet ownership easier and more enjoyable for both pets and their owners.

Are your products environmentally friendly?

Yes! We are committed to providing environmentally friendly options. Our products are designed with sustainability in mind, ensuring that you can care for your pets while also being kind to the planet.

How can I ensure my pet is comfortable with your products?

We understand that every pet is unique. To ensure comfort, we recommend choosing products that suit your pet's size and preferences. Our cozy cat houses, for example, are designed to provide a snug and inviting space for your feline friends.

What should I do if I have a problem with my order?

If you encounter any issues with your order, please reach out to our customer support team. We are here to help and will work with you to resolve any problems as quickly as possible.

Do you offer any guarantees on your products?

Yes, we stand behind the quality of our products. If you are not satisfied with your purchase, please contact us, and we will do our best to make it right.

How can I stay updated on new products and promotions?

To stay in the loop about our latest products and special promotions, we recommend signing up for our newsletter. You can also follow us on social media for updates and tips on pet care!

What is your shipping policy?

We strive to provide fast and reliable shipping. Once your order is placed, you will receive a confirmation email with tracking information. If you have any questions about shipping, feel free to reach out to us!

Can I return a product if it doesn't work for my pet?

Absolutely! We want you and your pet to be happy with your purchase. If a product doesn't meet your needs, please contact us to initiate a return. We’ll guide you through the process.